Save with our handpicked Canadian GAP coupon codes, all tested by our experts.
You can reach Gap’s Customer Service through the following methods:
Chat: Start a chat using the icon in the bottom right corner of the page. Regular chat hours are daily, 9 am – 9 pm ET.
Phone: Call 1-800-427-7895. Please dial 711 for relay service. Regular call hours are daily, 7 am – 1 am ET.
Mail: Send correspondence to Gap Canada Customer Service, 9500 McLaughlin Road North, Brampton, ON, L6X 0B8, Canada.
Gap offers a 30-day window for returns and exchanges. Items must be returned within 30 days of the delivery date (online purchases) or date-of-purchase (in-store purchases). For items purchased between October 15 and December 24, returns are accepted through January 15 of the following year, or 30 days from the delivery date or date-of-purchase, whichever is later. Proof of purchase is required. Please note that final sale items cannot be returned or exchanged.
To track your order, log in to your account on the Gap website and navigate to the "Order Status" section. Here, you can view the status of your current orders and track their shipment.
Yes, Gap offers free shipping on all orders. Orders are processed once credit card authorization and verification have been obtained.
Orders shipped via the 4–5 business day delivery option typically arrive within four to five business days (Monday through Friday, not including holidays). Please allow up to fourteen days for shipments to remote locations.
To manage your personal information, including your email address, password, billing information, or email preferences, click on "Your Account" at the top of any page on the Gap website.
From there, you can select the area you wish to update. You will be asked to sign in with your email address and password to access and edit your information.
To return or exchange an item, you can use Gap Canada's easy mail return process. Order your new merchandise at the same time by calling 1-800-427-7895 anytime. The exchanged item will be shipped at no charge for standard shipping and handling. Your credit card will be billed for the new merchandise, and your credit for returned merchandise will be processed as soon as it is received.
To pick up your online order in-store, select the "In-Store Pickup" option during checkout. Once your order is ready, you will receive a notification email. Orders are typically held at the store for five days. Bring your ID and the confirmation email (printed or on your mobile device) to the store to pick up your order.
Gap offers a great variety of outerwear to fit different weather conditions. From lightweight jackets and denim jackets to warm coats, parkas, and rainwear, there are options to keep you cozy and stylish throughout the year. These pieces are perfect for layering or adding that final touch to any outfit, making them great investments for any wardrobe.
For those looking for comfort with a sporty edge, Gap has a collection of activewear and athleisure designed for both working out and casual wear. You can find leggings, sweatpants, sweatshirts, and workout tops made with soft, breathable fabrics. These pieces can easily transition from the gym to running errands, making them versatile additions to your closet.
Recently, The Gap has expanded its offerings to include home goods. You can find a selection of bedding, throws, and pillows, all made with the same quality fabrics and stylish design that you’d expect from the brand. These items are a great way to bring some of the Gap’s classic style into your living space.
With such a wide range of options, The Gap is a one-stop shop for everything from casual wear to accessories, outerwear, and even home essentials. Whether you’re shopping for yourself or the entire family, The Gap offers stylish and affordable pieces for every occasion.
One of the most popular items at The Gap is their collection of jeans. Known for their comfort, quality, and wide range of fits, Gap jeans have become a staple in many wardrobes. Customers flock to the store for their skinny jeans, straight-leg jeans, and bootcut options, as well as their various washes and sizes. The brand is also praised for offering petite, tall, and plus-size options, ensuring a great fit for every body type.
When the weather turns colder, Gap’s sweaters and hoodies are a fan favourite. Their chunky knit sweaters, cashmere blends, and comfy pullovers are perfect for layering and creating cozy outfits. The Gap is known for having a wide selection of fleece-lined hoodies and lounge-worthy sweatshirts, making them an essential part of any casual wardrobe.
The Gap’s loungewear pieces have become a top pick for those who love to relax in style. Soft joggers, cozy sweatpants, and matching sweat sets make lounging at home feel luxurious. With the rise of casual dressing, Gap’s loungewear is now a go-to for customers seeking comfort without sacrificing style.
Gap is a favourite destination for parents looking for stylish and comfortable clothing for their children. Their baby clothes, including onesies, baby sleepers, and adorable dresses, are beloved for their softness and durability. For older kids, you’ll find a great range of t-shirts, pants, dresses, and outerwear, all designed with both comfort and style in mind.
One of the best ways to save money at The Gap is by joining their Gap Rewards program. By becoming a member, you can earn points with every purchase and receive exclusive offers, birthday bonuses, and special promotions. These points can then be redeemed for discounts on future purchases, making it easy to save on your next order. Signing up is free, and the benefits can add up quickly if you shop there often.
The Gap frequently offers seasonal sales, such as Black Friday, Memorial Day, and end-of-season clearance events. Shopping during these times is a great way to score deep discounts on items. Keep an eye out for flash sales or surprise promotions as well, as these can provide additional savings. The Gap also has a dedicated clearance section both online and in stores, where you can find markdowns on clothing that are still stylish and in-season.
Before making a purchase, always search for coupon codes or discounts that can be applied to your order. Websites like RetailMeNot and Honey offer a variety of promo codes that can help you save on your next purchase, whether it's a percentage off, free shipping, or a specific dollar amount off. Gap’s own website often shares deals with shoppers, so it’s a good idea to sign up for their email newsletter to receive these special offers directly.
While trendy items can be tempting, shopping for basics and essentials at The Gap is a great way to maximize value for your money. Pieces like jeans, t-shirts, sweaters, and leggings are versatile, affordable, and easy to mix and match with other items in your wardrobe. These wardrobe staples can be worn year-round and often go on sale, so buying them during promotions will give you more bang for your buck.
If there’s a Gap Factory Store near you or you prefer online shopping, this outlet offers discounted merchandise at even lower prices than the main Gap store. Here, you can find previous seasons’ items, overstock, and clearance pieces, all at a fraction of the original price. Shopping at the Gap Factory Store is a fantastic way to snag high-quality items at budget-friendly prices.
Sign up for The Gap’s email list to receive notifications about upcoming sales, exclusive deals, and promotions. Often, Gap sends out special discount codes to subscribers or alerts about flash sales, helping you save when you’re ready to shop. Many retailers, including Gap, also offer first-purchase discounts to new subscribers, which is another way to save on your first order.
Gap Inc. is a global leader in the retail industry, known for offering a wide range of stylish, high-quality clothing for men, women, and children. Founded in 1969 by Donald and Doris Fisher in San Francisco, California, Gap has become a household name with a reputation for accessible fashion and excellent customer service.
The company operates a variety of well-known brands, including Gap, Banana Republic, Old Navy, and Athleta, each catering to different segments of the market while maintaining a commitment to delivering affordable, stylish, and comfortable clothing. Over the years, Gap has expanded its presence worldwide with stores in numerous countries, as well as a robust online shopping platform.
Known for its classic and versatile designs, Gap focuses on providing its customers with clothing that fits their needs for both everyday wear and special occasions. In addition to its commitment to high-quality fashion, Gap is increasingly focused on sustainability, with initiatives aimed at reducing its environmental impact and promoting ethical practices in its supply chain.
Through these efforts, Gap Inc. continues to uphold its mission of creating a more sustainable and inclusive future in the fashion industry.
Gap offers a unique shopping experience that combines classic style, comfort, and affordability, making it a top choice for many shoppers. With a wide range of high-quality clothing for men, women, and children, Gap provides versatile, timeless pieces that are perfect for everyday wear or special occasions. The brand is known for its commitment to delivering comfortable, stylish apparel that can easily be mixed and matched, ensuring your wardrobe is both functional and fashionable.
Beyond its quality and style, Gap is dedicated to sustainability, with initiatives aimed at reducing environmental impact and promoting ethical sourcing.
Customers can also benefit from the convenience of shopping online or in-store, with frequent sales, loyalty programs, and special discounts that make it easy to save. Whether you’re looking for wardrobe staples like jeans, t-shirts, and outerwear or stylish accessories, Gap offers something for everyone, ensuring an enjoyable and value-driven shopping experience.